Ana's Design
Refund Policy

Thank you for choosing Ana's Design LLC. We are committed to ensuring a positive and satisfying experience for our clients. Please read our refund policy carefully.

​

Prepayment for Services:

All design services provided by Ana's Design LLC are to be prepaid unless otherwise agreed upon in the contract.

 

Refund Eligibility:

Refunds will be issued under the following circumstances:

1. Uncontrollable Circumstances: If, for any reason, Ana's Design LLC is unable to complete the agreed-upon services due to circumstances beyond our control, a refund will be issued.

2. Failure to Complete Work: In the event that Ana's Design LLC is unable to fulfill the contracted services as outlined in the agreement, a refund will be provided.

3. Customer Experience Satisfaction Guarantee: We are committed to ensuring your satisfaction. If, for any reason, you are dissatisfied with our services, please contact us at ana@anasdesignllc.com or (864) 372-9996 to discuss your concerns. We will make every effort to address and resolve any issues to your satisfaction.

 

Communication and Updates:

Ana's Design LLC promises to keep communication open and frequent throughout the design process. We understand the importance of providing constant updates to alleviate any stress or concerns you may have regarding the progress of your project.

 

How to Request a Refund:

If you believe you are eligible for a refund based on the criteria outlined above, please contact us at ana@anasdesignllc.com or (864) 372-9996 to discuss the issue. We will review your request promptly and work towards a resolution.

​

Changes to Refund Policy:

Ana's Design LLC reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically for any updates.

 

Contact Us:

If you have any questions or concerns regarding our Refund Policy, please contact us at ana@anasdesignllc.com or (864) 372-9996.